Outage in Signifyd
Insights Reporting Outage
Resolved MajorIncident Report
We are experiencing an outage with multiple Insights reports, which is causing data to not load and be displayed successfully.
All orders are being submitted successfully and receiving decisions, but you may be unable to currently see data within the Insights reporting system.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Components affected
Signifyd Reporting SystemsNeed to monitor Signifyd outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/14/2025 09:06PM
Users are now able to successfully populate report data within the Signifyd “Reporting” systems and able to export information.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
IDENTIFIED
4 months ago - at 10/14/2025 08:00PM
We are experiencing an outage with multiple Insights reports, which is causing data to not load and be displayed successfully.
All orders are being submitted successfully and receiving decisions, but you may be unable to currently see data within the Insights reporting system.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Latest Signifyd outages
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API Server Errors - 4 months ago
Reporting Delay - 9 months ago
Reporting Delay - 9 months ago
Reporting Delay - 9 months ago
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