Outage in Signing and Identification Services

3rd party incident on FTN Finland

Resolved Minor

December 13, 2025 - Started 2 months ago - Lasted about 14 hours
Official incident page

Incident Report

THIS NOTIFICATION APPLIES TO: Customers using POP Pankki, Oma Säästöpankki and Säästöpankki FTN Finland. DESCRIPTION: POP Pankki, Oma Säästöpankki and Säästöpankki FTN Finland services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/13/2025 03:27PM

This incident has been resolved.

MONITORING 2 months ago - at 12/13/2025 08:45AM

The banks are now operational

IDENTIFIED 2 months ago - at 12/13/2025 07:47AM

The issue is with the third party and they are working on the resolution.

INVESTIGATING 2 months ago - at 12/13/2025 02:09AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 12/13/2025 01:23AM

THIS NOTIFICATION APPLIES TO:
Customers using POP Pankki, Oma Säästöpankki and Säästöpankki FTN Finland.

DESCRIPTION:
POP Pankki, Oma Säästöpankki and Säästöpankki FTN Finland services are experiencing an incident.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.

Latest Signing and Identification Services outages

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3rd party incident on MitID Denmark - about 1 month ago

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