Outage in Signing and Identification Services

IN Groupe is currently working to resolve the incident (E-Signing)

Resolved Minor

November 18, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

THIS NOTIFICATION APPLIES TO: Customers using PAdES on E-Signing DESCRIPTION: E-Signing services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to generate PAdES

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/18/2025 03:08PM

This incident has been resolved.

IDENTIFIED 5 months ago - at 11/18/2025 03:07PM

Availability of the PAdES generation service has been restored as of 2025-11-18 15:24:29 CET.

IDENTIFIED 5 months ago - at 11/18/2025 01:50PM

THIS NOTIFICATION APPLIES TO:
Customers using PAdES on E-Signing

DESCRIPTION:
E-Signing services are experiencing an incident. IN Groupe is currently working to resolve the operational problems.

CONSEQUENCE:
End users and customers might experience problems when trying to generate PAdES

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