Outage in Signing and Identification Services

INC0822442 : IN Groupe is experiencing operational disturbances with the ID-Rights service

Resolved Major

September 15, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

INFORMATION A possible incident for ID-Rights has been detected and is under investigation. CONSEQUENCES The customer impacts are currently not known.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/15/2025 01:40PM

This incident has been resolved.
Third party data provider has incident during mentioned period.
Start : 2025-09-15 09:21 CET
End : 2025-09-15 10:47 CET
It is working as normal now.

MONITORING 7 months ago - at 09/15/2025 11:38AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 09/15/2025 08:58AM

INC0822442 : ID-Rights Norway and Sweden services have a potential incident at Third party data provider so it is unstable now.

We are currently investigating the incident cause.

INVESTIGATING 7 months ago - at 09/15/2025 08:36AM

INFORMATION
A possible incident for ID-Rights has been detected and is under investigation.

CONSEQUENCES
The customer impacts are currently not known.

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