Outage in Signing and Identification Services
IN Groupe is currently working to resolve the incident
Resolved MinorIncident Report
THIS NOTIFICATION APPLIES TO:
Customers using E-Archive DocArc.
DESCRIPTION:
E-Archive DocArc services are experiencing an incident. IN Groupe is currently working to resolve the operational problems.
CONSEQUENCE:
End users and customers might experience problems when trying to use the services.
Components affected
Signing and Identification Services DocArcTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 05/12/2026 07:54AM
This incident has been resolved.
MONITORING
30 days ago - at 04/27/2026 12:16PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 04/24/2026 01:28PM
Internal ref. INC0906954
IDENTIFIED
about 1 month ago - at 04/24/2026 01:27PM
THIS NOTIFICATION APPLIES TO:
Customers using E-Archive DocArc.
DESCRIPTION:
E-Archive DocArc services are experiencing an incident. IN Groupe is currently working to resolve the operational problems.
CONSEQUENCE:
End users and customers might experience problems when trying to use the services.
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