Outage in signNow

Issue with Support Email Delivery

Resolved Minor

January 07, 2026 - Started about 1 month ago - Lasted about 10 hours
Official incident page

Incident Report

We’re currently experiencing a temporary issue with emails sent to our Support team. If you contact us via email, your message may not reach Support or may be delayed. While we work on fixing this, please use one of the following channels, both available 24×7: - Live chat - Support Portal (recommended for ticket-based communication) Thank you for your understanding. We’ll share updates as soon as the issue is resolved.

Need to monitor signNow outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/08/2026 11:31AM

The issue has now been resolved, and email support is fully operational again.

MONITORING about 1 month ago - at 01/08/2026 10:09AM

The issue affecting email delivery to our Support team has been resolved. You can now submit support requests via email as usual.
Any requests sent during the disruption were not lost and are currently being processed. Our team is working through them and will respond as quickly as possible.

If you have a critical issue and were unable to reach us earlier via chat or the Support Portal, please email us at support@signnow.com.

Thank you for your patience.

IDENTIFIED about 1 month ago - at 01/08/2026 01:02AM

We’re currently experiencing a temporary issue with emails sent to our Support team. If you contact us via email, your message may not reach Support or may be delayed.
While we work on fixing this, please use one of the following channels, both available 24×7:

- Live chat
- Support Portal (recommended for ticket-based communication)

Thank you for your understanding. We’ll share updates as soon as the issue is resolved.

Latest signNow outages

Website is not loading properly - 3 days ago

Loading documents issue - 3 months ago

Service unavailable - 3 months ago

SignNow Service Restored - 4 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook