Outage in SignRequest

Performance Issues

Resolved Minor

November 12, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

SignRequest API SignRequest Web app SignRequest Workers

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 11/12/2024 07:21PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/12/2024 05:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 11/12/2024 03:37PM

We are currently investigating this issue.

Latest SignRequest outages

Delayed email processing - 3 months ago

Processing delays - about 1 year ago

Performance Issues - about 1 year ago

Delayed document processing - about 1 year ago

Conversion Issues - about 1 year ago

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