Outage in Sila
Evolve ACH Origination Outage
Resolved Major
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Outage Details
Evolve Service Disruption
Affected Systems
Components: ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Book Transfer | File Transfer, Card Issuance | API, Check Printing | File Transfer, Ledger | API, Online Banking, RDC | File Transfer, RPPS | File Transfer, RTP Receive | API, RTP Send | API, vAccounts | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement
Services: Interface - Online Banking, Processing - ACH, Processing - Book Transfer, Processing - Core Banking Functions, Processing - Wires (Domestic), Processing - Wires (International)
Components affected
Sila APILatest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 07/02/2024 05:53PM
This incident has been resolved.
MONITORING
12 months ago - at 07/02/2024 03:06PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 months ago - at 07/02/2024 03:05PM
We are continuing to work on a fix for this issue.
IDENTIFIED
12 months ago - at 07/02/2024 03:03PM
We are continuing to work on a fix for this issue.
IDENTIFIED
12 months ago - at 07/02/2024 02:59PM
Evolve has identified the cause of the incident. The cause was an unprompted password change within our Core System Provider's infrastructure, which disrupted our system operations.
INVESTIGATING
12 months ago - at 07/02/2024 02:58PM
Evolve Service Disruption
Affected Systems
Components: ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Book Transfer | File Transfer, Card Issuance | API, Check Printing | File Transfer, Ledger | API, Online Banking, RDC | File Transfer, RPPS | File Transfer, RTP Receive | API, RTP Send | API, vAccounts | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement
Services: Interface - Online Banking, Processing - ACH, Processing - Book Transfer, Processing - Core Banking Functions, Processing - Wires (Domestic), Processing - Wires (International)
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