Outage in Silverfin

Delay syncs

Resolved Minor
April 17, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

Currently, there is a delay with all our syncs. Our team is aware of the issue and is actively monitoring the situation. The syncs are running, but may take longer than usual. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/17/2025 08:04AM

To address any potential remaining issues from the incident earlier this week, we performed a reset of the syncs last night instead of a regular sync. This led to more data being synced, resulting in the current delay.

Our team is still actively monitoring it. The sync is running, but it may take longer than usual.

We sincerely apologize for the inconvenience and thank you for your understanding.

IDENTIFIED 7 months ago - at 04/17/2025 07:01AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 04/17/2025 06:51AM

Currently, there is a delay with all our syncs. Our team is aware of the issue and is actively monitoring the situation. The syncs are running, but may take longer than usual.

Thank you for your patience and understanding.

Latest Silverfin outages

Platform slowness/technical issues - about 2 months ago
Sync update - 3 months ago
Sync error - 3 months ago

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