Outage in Silverfin

Sync: Internal Server Error

Resolved Minor
July 28, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Due to an update related to synchronization, you may encounter syncing issues. We are aware of the situation and are actively working on a resolution.
Components affected
Silverfin Syncing
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/28/2025 03:49PM

The sync should be working once more without error messages. Please reach out to our Support if the issue persists!

MONITORING about 2 months ago - at 07/28/2025 02:30PM

The solution has been applied; could you please attempt to sync your file once more? If an error message persists, please contact Support. Our apologies for the inconveniences!

IDENTIFIED about 2 months ago - at 07/28/2025 01:42PM

Due to an update related to synchronization, you may encounter syncing issues. We are aware of the situation and are actively working on a resolution.

Latest Silverfin outages

Exact Online synchronisation - about 1 month ago
Sync update - about 2 months ago
Sync error - about 2 months ago
Login/platform issue - 3 months ago

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