Outage in Silverfin
Exact Online synchronisation
Resolved MinorIncident Report
We have been notified of syncing issues with Exact Online. We have reached out to Exact Online to investigate the cause of the issue and get the sync working again as soon as possible. Our apologies for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/08/2025 02:13PM
We are closing this statuspage as the issue is not on our end, but synchronisation issues remain due to Exact Online's ongoing API trouble. You can follow here for more updates: https://status.exact.com/
IDENTIFIED
3 months ago - at 08/08/2025 09:45AM
It seems there are some issues on Exact Online's side with the API. More info here: https://status.exact.com/
This seems to be causing the error message in Silverfin. As soon as Exact Online resolves this, the sync should once again work as expected.
INVESTIGATING
3 months ago - at 08/08/2025 08:58AM
We have been notified of syncing issues with Exact Online. We have reached out to Exact Online to investigate the cause of the issue and get the sync working again as soon as possible. Our apologies for the inconvenience.
Latest Silverfin outages
Platform slowness/technical issues - about 2 months ago
Sync update - 3 months ago
Sync error - 3 months ago
Sync: Internal Server Error - 3 months ago
Login/platform issue - 4 months ago
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