Outage in Silverfin

Platform slowness/technical issues

Resolved Minor
September 09, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

You may encounter some issues while using Silverfin right now. We're aware of the problem and actively investigating. Our apologies for the inconvenience.
Components affected
Silverfin Silverfin Syncing Silverfin Exports

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/09/2025 09:55AM

We believe the issues have been fully resolved.
Our sincere apologies for the inconvenience!

MONITORING about 2 months ago - at 09/09/2025 09:40AM

We believe to have resolved the issues Silverfin was experiencing. We are currently monitoring the situation.

IDENTIFIED about 2 months ago - at 09/09/2025 08:59AM

We have identified the cause of the issue and are actively working to resolve it.

INVESTIGATING about 2 months ago - at 09/09/2025 08:45AM

You may encounter some issues while using Silverfin right now. We're aware of the problem and actively investigating.
Our apologies for the inconvenience.

Latest Silverfin outages

Exact Online synchronisation - 3 months ago
Sync update - 3 months ago
Sync error - 3 months ago
Sync: Internal Server Error - 3 months ago
Login/platform issue - 4 months ago

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