Outage in Silverfin

Platform slowness/technical issues

Resolved Minor
September 09, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

You may encounter some issues while using Silverfin right now. We're aware of the problem and actively investigating. Our apologies for the inconvenience.
Components affected
Silverfin Silverfin Syncing Silverfin Exports

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/09/2025 09:55AM

We believe the issues have been fully resolved.
Our sincere apologies for the inconvenience!

MONITORING 4 months ago - at 09/09/2025 09:40AM

We believe to have resolved the issues Silverfin was experiencing. We are currently monitoring the situation.

IDENTIFIED 4 months ago - at 09/09/2025 08:59AM

We have identified the cause of the issue and are actively working to resolve it.

INVESTIGATING 4 months ago - at 09/09/2025 08:45AM

You may encounter some issues while using Silverfin right now. We're aware of the problem and actively investigating.
Our apologies for the inconvenience.

Latest Silverfin outages

Sync delays - 26 days ago
Chat unavailable - about 1 month ago
Adjustments & Slow performance - about 1 month ago
Platform slowness - 2 months ago
Exact Online synchronisation - 5 months ago

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