Outage in Silverfin

Platform slowness

Resolved Minor
November 06, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of our platform experiencing slowness and are looking into the issue to resolve this as soon as possible. Our apologies for the inconvenience.
Components affected
Silverfin

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/06/2025 11:34AM

The slowness has been resolved, our sincere apologies for the inconvenience.

MONITORING about 1 month ago - at 11/06/2025 11:03AM

We have resolved the cause of the platform experiencing slowness and are monitoring the situation.
Our apologies for the inconvenience.

IDENTIFIED about 1 month ago - at 11/06/2025 10:39AM

We have identified what's causing our platform slowness and are working on resolving this as soon as possible.
Our apologies for the inconvenience.

INVESTIGATING about 1 month ago - at 11/06/2025 10:13AM

We are aware of our platform experiencing slowness and are looking into the issue to resolve this as soon as possible.
Our apologies for the inconvenience.

Latest Silverfin outages

Sync delays - about 20 hours ago
Chat unavailable - 13 days ago
Adjustments & Slow performance - 14 days ago
Platform slowness/technical issues - 3 months ago
Exact Online synchronisation - 4 months ago

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