Outage in Silverfin

Adjustments & Slow performance

Resolved Major
December 03, 2025 - Started 14 days ago - Lasted 43 minutes
Official incident page

Incident Report

We have been made aware that adding new adjustments isn’t possible at the moment. We’re working on a solution and will let you know as soon as the fix is live. This can also impact the communication tab.
Components affected
Silverfin

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 12/03/2025 05:21PM

The fix have been implemented. We are currently still monitoring the system. If you are still experiencing issues, please do not hesitate to contact our support! Our apologies for the inconveniences!

INVESTIGATING 14 days ago - at 12/03/2025 04:54PM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 12/03/2025 04:51PM

We have been made aware that adding new adjustments isn’t possible at the moment. We’re working on a solution and will let you know as soon as the fix is live. This can also impact the communication tab.

Latest Silverfin outages

Sync delays - about 20 hours ago
Chat unavailable - 13 days ago
Platform slowness - about 1 month ago
Platform slowness/technical issues - 3 months ago
Exact Online synchronisation - 4 months ago

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