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Outage in Silverfin

Sync delays

Resolved Minor
December 17, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

You may experience some delays regarding the syncs. Our teams are aware and are monitoring the situation.
Components affected
Silverfin Syncing

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/17/2025 01:24PM

All client files that were affected have now completed syncing, but we will continue to monitor the files and systems. If any problems arise, please contact our Support team.

MONITORING about 2 months ago - at 12/17/2025 09:20AM

A small percentage of client files are experiencing delays with their bookkeeping sync. We are remediating the situation and expect those files to be synced in the next hour or two.

MONITORING about 2 months ago - at 12/17/2025 07:59AM

You may experience some delays regarding the syncs. Our teams are aware and are monitoring the situation.

Latest Silverfin outages

Manual Rolling forward - 3 days ago
Platform slowness - 16 days ago

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