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Outage in Silverfin

Silverfin Access

Resolved Major
July 27, 2026 - Started 21 days ago - Lasted about 17 hours
Official incident page

Incident Report

We are currently receiving reports that users are encountering an error message when attempting to log in to the platform. Our team is actively investigating the issue and will provide updates on this page as soon as more information becomes available.
Components affected
Silverfin

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 07/28/2026 06:47AM

Yesterday, some users were unable to log in to the platform due to a firewall rule that incorrectly blocked traffic between our internal services. Our teams have identified the cause and the steps needed to resolve it. Since then, we've had no new reports from users and detected no unusual login activity.

We're closing this incident now. If you're still having trouble, contact us at support@silverfin.com.

We apologize for the inconvenience and thank you for your patience.

MONITORING 21 days ago - at 07/27/2026 03:12PM

Our teams have identified the issue and implemented a solution. We are closely monitoring the situation to ensure stability.

We will provide our next update tomorrow, 28/07, at 9:00 AM CET.

INVESTIGATING 21 days ago - at 07/27/2026 02:56PM

We would like to inform you that we are still investigating the situation. We will provide updates here as soon as we have more information.

MONITORING 21 days ago - at 07/27/2026 02:51PM

We have identified the issue and are currently monitoring the situation closely. We will provide updates here as soon as we have more information.

We sincerely apologize for the inconvenience caused.

INVESTIGATING 21 days ago - at 07/27/2026 02:36PM

We would like to inform you that our team is still investigating the issue.

In the meantime, you can use the URL "https://auth.getsilverfin.com/" to log in to the platform as a temporary workaround.

We will provide our next update here at 17:00 CET. We apologize for any inconvenience caused and appreciate your patience.

INVESTIGATING 21 days ago - at 07/27/2026 01:41PM

We are currently receiving reports that users are encountering an error message when attempting to log in to the platform.

Our team is actively investigating the issue and will provide updates on this page as soon as more information becomes available.

Latest Silverfin outages

Login problems - about 1 month ago
Accessing templates - about 2 months ago
Sync - about 2 months ago
Platform access - 2 months ago

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