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Outage in SimpleTexting

Link Shortener Issues

Resolved Major
May 18, 2026 - Started 17 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're aware of persistent errors with opening links created with SimpleTexting's link shortener. Our engineering team is investigating the issue now, and plain-URLs will still be able to be opened at this time. We will provide updates as soon as more information is available. We thank you for your patience during this time.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 05/18/2026 03:18PM

This incident has been resolved, and we have seen a full recovery from this issue. Please reach out to our support team if you continue to have any issues with links sent from your account.

MONITORING 17 days ago - at 05/18/2026 02:51PM

A fix has been implemented and links are now resolving properly, we are continuing to monitor the situation to confirm stability. Any link sent using our link shortener during this outage should now work as expected.

INVESTIGATING 17 days ago - at 05/18/2026 02:11PM

Our developers have confirmed that links affected by this outage should be resolvable once the issue has been resolved. We appreciate your patience as we continue working towards a full resolution.

INVESTIGATING 17 days ago - at 05/18/2026 02:08PM

We're aware of persistent errors with opening links created with SimpleTexting's link shortener. Our engineering team is investigating the issue now, and plain-URLs will still be able to be opened at this time. We will provide updates as soon as more information is available. We thank you for your patience during this time.

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