Outage in Simply Hosting

Network Issue

Resolved Minor

April 08, 2025 - Started 10 months ago - Lasted 8 days
Official incident page

Incident Report

At around 1:23am BST we were alerted to an instance of network instability. This was found to be due to a flapping link caused by a hardware failure. We isolated the link in question at approximately 1:57am BST and removed it from service while we arrange hardware replacement. This has reduced the capacity along one of our backbone links however overall resiliency has not been affected. We believe the impact to customers to be minimal however we will continue to monitor the situation and provide updates once we initiate the replacement process.

Components affected

Simply Hosting Network Status

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 04/16/2025 09:15AM

Faulty hardware has been identified and replaced, and the affected link will be returned to service between 2300 and 0100 tonight.

IDENTIFIED 10 months ago - at 04/15/2025 01:40PM

Faulty hardware has been identified and replaced, and the affected link will be returned to service between 2300 and 0100 tonight.

IDENTIFIED 10 months ago - at 04/08/2025 01:22AM

At around 1:23am BST we were alerted to an instance of network instability. This was found to be due to a flapping link caused by a hardware failure.
We isolated the link in question at approximately 1:57am BST and removed it from service while we arrange hardware replacement. This has reduced the capacity along one of our backbone links however overall resiliency has not been affected.
We believe the impact to customers to be minimal however we will continue to monitor the situation and provide updates once we initiate the replacement process.

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