Performance issues affecting Simpro Premium

The workaround is in place and performance has been restored for affected users. Our engineering team continues to work on a permanent fix to fully resolve the underlying issue.

We have identified the cause of the slowness and degraded performance affecting some users. A workaround has been implemented and conditions are improving for affected customers. Our engineering team continues to work on a full resolution. We apologise for the inconvenience and will provide further updates.

We continue to investigate reports of slowness and degraded performance affecting some users. Our engineering team remains actively engaged. We apologise for the inconvenience and will provide further updates.