Outage in Sinch
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR || TT#MNOC-48439
Resolved Minor
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Outage Details
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Dear client,
The queues are processed.
Ticket Number :: MNOC-48439
Services:: DI SMS 365 (SMSx)
Description ::
Our internal monitoring has alerted to an incident, where we have multiple queues built within SMSx platform.
Few of our customers connected to SMSx platform may observe potential delay in delivery of DR messages.
Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential Delay in delivery
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : Thu Jun 08 16:00 GMT 2023
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
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