Outage in Sinch

Sinch Elastic SIP Trunking - Incident

Resolved Major
January 08, 2025 - Started about 20 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Sinch is currently investigating reports of call completion issues on the Elastic SIP Trunking Platform. Internal teams are actively engaged to resolve the issue. Updates will be provided as soon as possible. We appreciate your patience and apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 01/09/2025 01:57AM

This incident has been resolved.

Incident start time: 2025-01-08 22:05 UTC
Incident end time: 2025-01-08 22:55 UTC

INVESTIGATING about 20 hours ago - at 01/08/2025 10:58PM

We are continuing to investigate this issue.

INVESTIGATING about 20 hours ago - at 01/08/2025 10:44PM

Sinch is currently investigating reports of call completion issues on the Elastic SIP Trunking Platform. Internal teams are actively engaged to resolve the issue. Updates will be provided as soon as possible.

We appreciate your patience and apologize for any inconvenience.

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