Outage in Sinch

Delivery Issue - O2 UK

Resolved Minor
January 13, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are writing to inform you that we are currently observing delivery issues towards O2-UK. Incident Start Time: 2025-01-13 11:07 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.
Components affected
Sinch SMS - EMEA
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/13/2025 03:01PM

This incident has been resolved.

Incident Start Time: 2025-01-13 11:07 UTC

Incident End Time: 2025-01-13 14:51 UTC

MONITORING 2 days ago - at 01/13/2025 01:46PM

Traffic has been moved to our backup routes and performance has recovered.
We continue to work with O2 to investigate the primary issue.

INVESTIGATING 2 days ago - at 01/13/2025 01:28PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 01/13/2025 12:25PM

We are writing to inform you that we are currently observing delivery issues towards O2-UK.

Incident Start Time: 2025-01-13 11:07 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

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