Outage in Sinch

Delivery Issue Brazil - Claro

Resolved Minor
February 21, 2025 - Started about 20 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently observing delivery issues towards Brazil - Claro. Incident start time : 2025-02-21 15:23 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
Components affected
Sinch SMS - Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 02/21/2025 09:56PM

This incident has been resolved

Incident start time : 2025-02-21 15:23 UTC
Incident end time : 2025-02-21 20:41 UTC

INVESTIGATING about 19 hours ago - at 02/21/2025 06:57PM

We are continuing to investigate this issue.

INVESTIGATING about 20 hours ago - at 02/21/2025 05:52PM

We are currently observing delivery issues towards Brazil - Claro.

Incident start time : 2025-02-21 15:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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