Outage in Sinch

Delivery Issue Brazil - SurfTelecom

Minor
April 27, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are currently observing delivery issues in Brazil - SurfTelecom. Incident Start Time: 2025-04-22 11:22 UTC Impact is limited to a subset of the traffic. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
Components affected
Sinch SMS - Latin America
Latest Updates ( sorted recent to last )
INVESTIGATING about 15 hours ago - at 04/28/2025 12:25AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 04/27/2025 03:03PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 04/27/2025 10:02AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 04/27/2025 07:02AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 04/27/2025 05:53AM

We are currently observing delivery issues in Brazil - SurfTelecom.

Incident Start Time: 2025-04-22 11:22 UTC

Impact is limited to a subset of the traffic.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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