Outage in Sinch

Delivery Issue ES, PT, MA - Multiple operators

Minor
April 28, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

Dear Client, Please be aware that Spain is currently experiencing a major power outage which may cause a general degradation of our services towards Spain. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts Incident start time: 2025-04-28 12:25 UTC We will update our Status Page with new information as we receive it.
Components affected
Sinch SMS - EMEA
Latest Updates ( sorted recent to last )
INVESTIGATING 38 minutes ago - at 04/28/2025 06:01PM

Dear Client,

The power outage may also affect our services towards the following countries and operators:

Portugal - Multiple operators
Morocco - Orange Morocco

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will provide any further information as we receive it.

INVESTIGATING about 4 hours ago - at 04/28/2025 02:45PM

We are continuing to investigate this issue.

INVESTIGATING about 5 hours ago - at 04/28/2025 01:41PM

Dear Client,

Please be aware that Spain is currently experiencing a major power outage which may cause a general degradation of our services towards Spain.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

Incident start time: 2025-04-28 12:25 UTC

We will update our Status Page with new information as we receive it.

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