Outage in Sinch
Meta Social Messaging Service Disruption (WhatsApp, Messenger & Instagram)
Resolved MajorIncident Report
Summary AI Generated
Meta experienced a major service disruption affecting WhatsApp, Messenger, and Instagram, which impacted Sinch's Meta Social Messaging Service and The Hub component. Users experienced message delivery delays, API failures, connection issues, and temporary service unavailability during the 4.1-hour outage. The incident was resolved after Meta's engineering teams addressed the underlying issues with their WhatsApp Cloud API and related services.
Meta is currently experiencing a major service disruption affecting several services, including WhatsApp, Messenger and Instagram. Meta has confirmed high disruptions impacting the WhatsApp Cloud API and their engineering teams are actively investigating the issue.
Users may experience message delivery delays, API failures, connection issues, or temporary service unavailability.
Please also refer to the official Meta Status Page for the latest updates:
https://metastatus.com/
We are monitoring the situation closely and will provide further updates as more information becomes available.
Components affected
Sinch The HubTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 06/12/2026 07:07PM
This incident has been resolved.
Incident Start Time: 2026-06-12 14:30 UTC
Incident End Time: 2026-06-12 18:13 UTC
INVESTIGATING
about 8 hours ago - at 06/12/2026 03:06PM
Meta is currently experiencing a major service disruption affecting several services, including WhatsApp, Messenger and Instagram. Meta has confirmed high disruptions impacting the WhatsApp Cloud API and their engineering teams are actively investigating the issue.
Users may experience message delivery delays, API failures, connection issues, or temporary service unavailability.
Please also refer to the official Meta Status Page for the latest updates:
https://metastatus.com/
We are monitoring the situation closely and will provide further updates as more information becomes available.
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