Outage in Sine
Sine Workflows Database connections failing
Resolved Minor
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Outage Details
Components affected
Sine WorkflowsLatest Updates ( sorted recent to last )
We have confirmed that the rollback and redeploy did fix the issue and all customers do have full access back to the product
A rollback and redeploy has fixed the issue and all customers now have full access back to the product. We will continue to monitor the redeploy
What we know so far:
This only affects the Workflows product, and the related database connections
Audit logs show that minor failures started at approximately April 4th 2:44pm (ACST) and caused problems for customers at approximately 2:52pm (ACST) when database failovers did not operate as expected
We are investigating the issue, which relates to connections to the Workflows Database
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