Outage in Sine
Some check-ins showing incorrect visitor details
Resolved Minor
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Outage Details
Components affected
Sine DashboardLatest Updates ( sorted recent to last )
The issue has been resolved. We will continue to monitor the results.
A fix has been implemented and we are monitoring the results.
Our team have identified a small number of check-in events that are displaying incorrect data.
These events are linked to visits, on both iPad and dashboard, that use a verified mobile number that was previously used by a different visitor/contractor.
Our team are aware of the issue and are implementing a fix.
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