Outage in Sine
Some check-ins showing incorrect visitor details
Resolved MinorIncident Report
Our team have identified a small number of check-in events that are displaying incorrect data.
These events are linked to visits, on both iPad and dashboard, that use a verified mobile number that was previously used by a different visitor/contractor.
Our team are aware of the issue and are implementing a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/16/2024 04:40AM
The issue has been resolved. We will continue to monitor the results.
MONITORING
about 1 year ago - at 08/15/2024 08:32AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 year ago - at 08/15/2024 07:31AM
Our team have identified a small number of check-in events that are displaying incorrect data.
These events are linked to visits, on both iPad and dashboard, that use a verified mobile number that was previously used by a different visitor/contractor.
Our team are aware of the issue and are implementing a fix.
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