Outage in Sine
Some mobile checkouts failing
Resolved MinorIncident Report
Some user's of the Sine Pro mobile app are unable to check out from their device. Our engineers are investigating to identify the root cause.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/06/2025 11:51PM
The issue has been resolved. Both iOS and Android app users can successfully check out.
MONITORING
about 1 year ago - at 02/06/2025 12:46PM
We have deployed a fix and are monitoring the impact.
IDENTIFIED
about 1 year ago - at 02/06/2025 10:43AM
The issue has been identified as impacting sites with linked forms. A fix is in the process of being tested and rolled out.
INVESTIGATING
about 1 year ago - at 02/06/2025 08:18AM
Some user's of the Sine Pro mobile app are unable to check out from their device. Our engineers are investigating to identify the root cause.
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Pass signatures blacked-out in check-in forms - 4 months ago
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