Outage in Sine

Outlook Add-in connection issues

Resolved Minor
March 19, 2025 - Started 7 months ago - Lasted 5 days
Official incident page

Incident Report

We're aware of some users of the Sine for Outlook add-in having connection problems due to Microsoft's phasing out of legacy authentication tokens. An updated version of the add-in will be released soon. For troubleshooting assistance, please see the support documentation: https://sine.support/en/articles/5950232-sine-for-outlook-add-in

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/24/2025 02:02AM

This incident has been resolved.

IDENTIFIED 7 months ago - at 03/19/2025 04:54AM

We're aware of some users of the Sine for Outlook add-in having connection problems due to Microsoft's phasing out of legacy authentication tokens. An updated version of the add-in will be released soon. For troubleshooting assistance, please see the support documentation: https://sine.support/en/articles/5950232-sine-for-outlook-add-in

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