Outage in Singlewire Software

InformaCast Fusion/Mobile Service Outage

Resolved Major
June 03, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of an issue involving WebEx Calling that is preventing new devices from registering. Modification of existing devices will prevent them from initiating scenarios.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/03/2025 09:51PM

This incident has been resolved.

MONITORING 5 months ago - at 06/03/2025 07:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 06/03/2025 06:46PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/03/2025 06:42PM

We are investigating reports of an issue involving WebEx Calling that is preventing new devices from registering. Modification of existing devices will prevent them from initiating scenarios.

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