Outage in Singlewire Software
InformaCast Fusion: Android Push Notifications Impacted
Resolved MajorIncident Report
We have identified an issue where some android devices are not receiving push notifications as a recipient of notifications in InformaCast Fusion. The issue is currently still under investigation.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/03/2025 02:23PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/02/2025 11:49PM
We have swapped out a copy of one of our services, as we believe the issue is transient at this time. Both monitoring and root cause analysis are ongoing. We will resolve the incident when we are confident that Android pushes are no longer failing.
INVESTIGATING
about 2 months ago - at 09/02/2025 11:35PM
We have identified an issue where some android devices are not receiving push notifications as a recipient of notifications in InformaCast Fusion. The issue is currently still under investigation.
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