Outage in Singlewire Software

Emergency Calling Integration Errors

Resolved Minor
October 20, 2025 - Started 11 days ago - Lasted 1 day
Official incident page

Incident Report

We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast linked to the ongoing cloud provider outage. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/21/2025 06:34PM

This incident has been resolved.

MONITORING 11 days ago - at 10/21/2025 12:18AM

RapidSOS is reporting systems are normal. Emergency Calling should now be working as intended.

MONITORING 11 days ago - at 10/20/2025 06:28PM

We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast linked to the ongoing cloud provider outage. For additional information, please visit: https://status.rapidsos.com/

We will update this incident when more information is made available.

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