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Outage in sipgate

Erhöhte Latenz bei AI Agents

Resolved Minor
May 29, 2026 - Started about 12 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

sipgate experienced increased latency in AI Agents response times due to a technical problem with an external partner, also affecting AI Summaries and AI Transcriptions in the sipgate app with delayed responses. The telephony service was impacted for 4 hours before all systems returned to normal operation.

Bei den AI Agents kommt es aufgrund eines technischen Problems eines unserer externen Partner, zu erhöhte Latenzen in den Antwortzeiten. Auch die AI Summaries und AI Transcriptions in der sipgate App reagieren verzögert. Unsere Teams arbeiten bereits an einer Lösung.
Components affected
sipgate Telephony

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 05/29/2026 02:03PM

Alle Systeme laufen wieder normal und die Störung wurde behoben.

MONITORING about 9 hours ago - at 05/29/2026 12:51PM

Seit 14:30 Uhr sind technischen Problemen gelöst, wir beobachten die Systeme aber weiterhin.

IDENTIFIED about 12 hours ago - at 05/29/2026 10:02AM

Bei den AI Agents kommt es aufgrund eines technischen Problems eines unserer externen Partner, zu erhöhte Latenzen in den Antwortzeiten. Auch die AI Summaries und AI Transcriptions in der sipgate App reagieren verzögert. Unsere Teams arbeiten bereits an einer Lösung.

Latest sipgate outages

App startet nicht mehr (Windows) - 12 days ago
Es gibt gerade eine Störung. - 24 days ago
Anzeige falscher Zustände bei Integrationen und Call Logs - 25 days ago
Telefonie über AI Agents beeinträchtigt - about 1 month ago
App startet nicht mehr - about 1 month ago

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