Outage in Sisense for Cloud Data Teams

Investigating Potential Service Issues

Resolved Minor
October 20, 2025 - Started 15 days ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently aware of ongoing AWS issues impacting the us-east-1 region. As a result, some of our managed services in this region may experience degraded performance or intermittent problems. Our team is actively monitoring the situation and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 10/20/2025 11:32PM

Incident was resolved - AWS experienced an outage in the us-east-1 region earlier today, which caused minor issues with some ALBs and VPN connections for customers hosted there.
All services are now fully operational.

MONITORING 15 days ago - at 10/20/2025 10:08AM

We can confirm global services and features that rely on us-east-1 have recovered. We’ll keep monitoring closely and share more updates as needed.

INVESTIGATING 15 days ago - at 10/20/2025 07:49AM

We are currently aware of ongoing AWS issues impacting the us-east-1 region. As a result, some of our managed services in this region may experience degraded performance or intermittent problems. Our team is actively monitoring the situation and will provide updates as more information becomes available.

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