Outage in Sisense for Cloud Data Teams

Service Degradation: Helm Dependency Issues

Resolved Minor
October 29, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing service degradation that affects the creation of new environments and the upgrade of existing environments.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/29/2025 11:28PM

This incident has been resolved.

MONITORING 5 days ago - at 10/29/2025 06:55PM

Status Summary:

No Impact to Running Environments: Your currently deployed applications and services are operational and unaffected by this issue.

Affected Operations: Issues with creating new environments and initiating upgrades may fail due to dependency errors.

Root Cause: This degradation is a result of an upstream Azure platform problem, specifically involving Azure Front Door. This issue is preventing the successful download of required Helm binaries, as tracked in Helm GitHub Issue #13303.

Reference the Upstream Status: For more information on the cause, please refer to the Azure Status Page.

Mitigation: Our team is actively monitoring the Azure status and will automatically resume all affected operations as soon as the upstream service is restored. We will provide an update when normal service is resumed.

INVESTIGATING 5 days ago - at 10/29/2025 06:52PM

We are currently experiencing service degradation that affects the creation of new environments and the upgrade of existing environments.

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