Outage in Skeddly

Redis Server Connection Failure

Resolved Minor
August 23, 2019 - Started about 6 years ago
Official incident page

Incident Report

Between 10:30am and 10:35am UTC, connections to our Redis server failed. The issue was temporary and action executions resumed normally. However, some action executions were affected. All affected action executions have had our SLA applied. And we are enhancing our service to be more resilient against this type of error so that either: (a) the error does not happen, or (b) if it does happen, then actions won't fail like they did.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 08/23/2019 02:01PM

Between 10:30am and 10:35am UTC, connections to our Redis server failed. The issue was temporary and action executions resumed normally. However, some action executions were affected.

All affected action executions have had our SLA applied.

And we are enhancing our service to be more resilient against this type of error so that either:
(a) the error does not happen, or
(b) if it does happen, then actions won't fail like they did.

Latest Skeddly outages

Web Application Issues - about 2 months ago
Errors accessing web interface - over 2 years ago
Actions are not executing - almost 3 years ago

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