Outage in Skedulo

Skedulo Plus force logout issue

Resolved Major
March 11, 2025 - Started 3 months ago - Lasted 6 days
Official incident page

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Outage Details

Some users may experience a forced log-out when trying to access the app. Our team is actively investigating this issue as a top priority, and we will provide updates as soon as possible
Components affected
Skedulo Mobile App
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/17/2025 02:29AM

The incident has now been resolved, and we have not observed any further reports of the issue reoccurring.

Our internal Post-Incident Review (PIR) is currently in progress. If you require an External PIR, please reach out to your Customer Success Manager (CSM) to request one.

MONITORING 3 months ago - at 03/11/2025 08:20AM

The fix has been deployed and we are currently monitoring it

IDENTIFIED 3 months ago - at 03/11/2025 08:03AM

We are continuing to work on a fix for this issue . Next update will be provided in the next 30 mins

IDENTIFIED 3 months ago - at 03/11/2025 07:12AM

We are continuing to work on a fix for this issue . Next update will be provided in the next 30 mins

IDENTIFIED 3 months ago - at 03/11/2025 06:40AM

We are continuing to work on a fix for this issue . Next update will be provided in the next 30 mins

IDENTIFIED 3 months ago - at 03/11/2025 06:07AM

The issue has been identified and currently working on a fix . Next update will be provided in the next 30 mins

INVESTIGATING 3 months ago - at 03/11/2025 05:31AM

We are continuing to investigate the issue and will have the next update in next 30 mins

INVESTIGATING 3 months ago - at 03/11/2025 04:30AM

Some users may experience a forced log-out when trying to access the app. Our team is actively investigating this issue as a top priority, and we will provide updates as soon as possible

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