Outage in Sketch

Users downgraded to viewers losing access to Sketch

Resolved Major
August 18, 2025 - Started 3 months ago - Lasted about 7 hours

Incident Report

In some affected workspaces, all Editors except one have been downgraded to _Viewer_. Downgraded users are signed out of the Sketch Mac App and cannot sign back in or edit.We're currently working on a fix for this incident.
Components affected
Sketch Web app Sketch Mac app

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Latest Updates ( sorted recent to last )
IDENTIFIED 3 months ago - at 08/18/2025 02:51PM

In some affected workspaces, all Editors except one have been downgraded to _Viewer_. Downgraded users are signed out of the Sketch Mac App and cannot sign back in or edit.We're currently working on a fix for this incident.

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