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Outage in Skilljar

Partial Outage - Login Issues

Resolved Major
February 18, 2026 - Started 14 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of users receiving 403 errors when attempting to log in to the Course Platform. Our engineering team has been engaged and is actively working to identify the root cause and restore normal access. We will provide updates as more information becomes available. If you are affected, please try again shortly. We apologize for the inconvenience.
Components affected
Skilljar Course Platform

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 02/18/2026 06:34PM

The issue causing 403 errors during login to Skilljar has been fully resolved. All systems are operating normally. We have confirmed stability through our monitoring and no further impact is expected.

We apologize for the disruption and thank you for your patience. If you experience any further issues, please don't hesitate to reach out to our support team.

MONITORING 14 days ago - at 02/18/2026 06:07PM

A fix for the 403 errors affecting login to Skilljar has been deployed. We are currently monitoring the system to confirm the issue is fully resolved. Users should now be able to log in normally. If you continue to experience issues, please contact our support team. We will provide a final update once we have confirmed stability.

IDENTIFIED 14 days ago - at 02/18/2026 05:54PM

We have identified the root cause of the 403 errors affecting login to Skilljar. A fix is currently being implemented and we expect service to be restored shortly. We will provide an update once the fix has been deployed and confirmed.
We appreciate your patience and apologize for the disruption.

INVESTIGATING 14 days ago - at 02/18/2026 05:34PM

We are currently investigating reports of users receiving 403 errors when attempting to log in to the Course Platform. Our engineering team has been engaged and is actively working to identify the root cause and restore normal access. We will provide updates as more information becomes available. If you are affected, please try again shortly. We apologize for the inconvenience.

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