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Outage in Skilljar

Analytics Performance Issues

Minor
April 02, 2026 - Started about 22 hours ago
Official incident page

Incident Report

We are currently investigating reports of degraded performance on analytics pages within the Skilljar admin dashboard. Some users may experience slower than expected load times or timeouts when accessing reporting and analytics views. Our engineering team is actively looking into the root cause. Core platform functionality, including course delivery, learner access, and content management, remains unaffected.
Components affected
Skilljar Admin Dashboard

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Latest Updates ( sorted recent to last )
INVESTIGATING about 4 hours ago - at 04/03/2026 03:48PM

Our engineering team continues to investigate the degraded performance affecting analytics pages in the Skilljar admin dashboard. We have identified several areas of interest and are actively working to isolate the root cause.

Users may still experience slower than expected load times when accessing reporting and analytics views. All other platform functionality remains unaffected.

We will continue to provide updates as our investigation progresses. Thank you for your continued patience.

INVESTIGATING about 22 hours ago - at 04/02/2026 09:08PM

We are currently investigating reports of degraded performance on analytics pages within the Skilljar admin dashboard. Some users may experience slower than expected load times or timeouts when accessing reporting and analytics views.

Our engineering team is actively looking into the root cause. Core platform functionality, including course delivery, learner access, and content management, remains unaffected.

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