Outage in Skribble AG
Mobile ID Authentication Disruption
Resolved Minor
February 11, 2026 - Started 2 days ago
- Lasted about 3 hours
Incident Report
We are currently experiencing intermittent issues with **Mobile ID authentication** due to a service disruption at our external partner, **Swisscom**, caused by an ongoing external attack.Customers may notice temporary connection issues or delays when using Mobile ID. There is **no risk to customer data or security**.Swisscom is actively working to stabilize the service. We will provide updates as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
2 days ago - at 02/11/2026 09:19AM
We are currently experiencing intermittent issues with **Mobile ID authentication** due to a service disruption at our external partner, **Swisscom**, caused by an ongoing external attack.Customers may notice temporary connection issues or delays when using Mobile ID. There is **no risk to customer data or security**.Swisscom is actively working to stabilize the service. We will provide updates as more information becomes available.
MONITORING
2 days ago - at 02/11/2026 10:52AM
Mobile ID authentication is now operating normally. The earlier disruption at our external partner (Swisscom) appears resolved. We will continue to monitor the service closely.
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