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Outage in Skribble AG

SMS Issues Impacting AES Signature Signing

Resolved Minor
April 04, 2026 - Started 11 days ago - Lasted 3 days

Incident Report

We have found the source of the issue together with our supplier. **The attacks on our 2FA SMS infrastructure have successfully been stopped, and no customer data has been affected.** We plan to restart AES services to non-Swiss mobile numbers by Tuesday, April 7th.

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Latest Updates ( sorted recent to last )
IDENTIFIED 9 days ago - at 04/06/2026 01:03PM

We have found the source of the issue together with our supplier. **The attacks on our 2FA SMS infrastructure have successfully been stopped, and no customer data has been affected.** We plan to restart AES services to non-Swiss mobile numbers by Tuesday, April 7th.

INVESTIGATING 11 days ago - at 04/04/2026 09:48AM

SMS delivery is currently impacted. Due to an attack on a partner’s infrastructure used for 2FA notifications, AES signature signing is temporarily limited. We are investigating and working on a resolution.

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