Outage in SkyKick
Outbound email communication impacted
Resolved Major
October 07, 2025 - Started 4 months ago
- Lasted about 21 hours
Incident Report
Cloud Services is currently experiencing a delay in sending emails due to a technical issue with our email service provider. We're actively working to resolve this and appreciate your patience.
In the meantime, please reach out to us directly if you need assistance or have any questions.
In the meantime, please reach out to us directly if you need assistance or have any questions.
Components affected
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Latest Updates ( sorted recent to last )
4 months ago - at 10/07/2025 06:03PM
Cloud Services is currently experiencing a delay in sending emails due to a technical issue with our email service provider. We're actively working to resolve this and appreciate your patience.
In the meantime, please reach out to us directly if you need assistance or have any questions.
4 months ago - at 10/07/2025 06:57PM
We have identified the root cause and are working with our email service provider on resolution.
Emails from/to support are not impacted. The impact is limited to automated emails sent from the system/product.
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