Hosting Degradation in US-West

The issue related to hosting services in our US-West Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

This disruption may have resulted in some running Virtual Machines being returned to a powered off state. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

We have have made preliminary changes to alleviate an issue previously reported hosting services in our US-West Region. Our Engineers continue to work on this issue with high priority.

At this time, all of the reported symptoms should now be alleviated:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

However, if you have a VM reporting an error or issue, please contact Skytap Support (support@skytap.com) for assistance.

We are continuing to work on a fix for this issue.

We have identified an issue related to hosting services in our US-West Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.

We are investigating reports regarding an issue related to hosting services in our US-West Region.

We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.