Outage in Skytap
Hosting Degradation in AU-Sydney-M-1
Resolved MajorIncident Report
We have identified an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments
We will provide an update within one hour.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/01/2026 02:42AM
The issue related to hosting services in our AU-Sydney-M-1 Region has now been resolved.
At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments
If you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for assistance.
IDENTIFIED
about 1 month ago - at 03/01/2026 02:02AM
We are continuing to work on an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments
We will post updates as they are available.
IDENTIFIED
about 1 month ago - at 03/01/2026 01:01AM
We have identified an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.
Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments
We will provide an update within one hour.
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