Outage in Skytap

Hosting Degradation in AU-Sydney-M-1

Resolved Major

March 01, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority. Symptoms for this issue may include: - Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown) - Inability of some running virtual machines in this region to be saved as a template, copied or deleted - Inability to deploy template or environments We will provide an update within one hour.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/01/2026 02:42AM

The issue related to hosting services in our AU-Sydney-M-1 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments

If you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for assistance.

IDENTIFIED 2 days ago - at 03/01/2026 02:02AM

We are continuing to work on an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments

We will post updates as they are available.

IDENTIFIED 2 days ago - at 03/01/2026 01:01AM

We have identified an issue related to hosting services in our AU-Sydney-M-1 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted
- Inability to deploy template or environments

We will provide an update within one hour.

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