Skytap Hosting Degradation in APAC-2 — Sep 2026

RESOLVED 1 day ago - at 09/10/2026 01:53PM

The issue related to hosting services in our APAC-2 Region has now been resolved.

At this time, all of the reported symptoms should now be resolved:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

This disruption may have resulted in some running Virtual Machines being returned to a powered off state.

If you have a VM reporting an error or issue, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for assistance.

IDENTIFIED 1 day ago - at 09/10/2026 12:59PM

We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update once we have any change in this status.

IDENTIFIED 1 day ago - at 09/10/2026 05:01AM

We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update once we have any change in this status.

IDENTIFIED 1 day ago - at 09/10/2026 04:16AM

We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.

IDENTIFIED 1 day ago - at 09/10/2026 03:38AM

We have identified an issue related to hosting services in our APAC-2 Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:
- Inability of some virtual machines in this region to change state (ie, run, suspend, shutdown)
- Inability of some running virtual machines in this region to be saved as a template, copied or deleted

We will provide an update within one hour.

INVESTIGATING 1 day ago - at 09/10/2026 02:51AM

We are investigating reports regarding an issue related to hosting services in our APAC-2 Region.

We are actively investigating this issue and will provide further details regarding symptoms and scope within one hour.