Outage in Slack

Profile photos aren't displaying properly

Resolved Minor
February 08, 2024 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

A small subset of users may still experience trouble with their profile pictures displaying, though the majority of profile photos should be restored after a hard refresh of their Slack desktop client or after clearing app cache for mobile clients.

To conduct a hard refresh on your desktop app, you can use Cmd/Ctrl + Shift + R. For affected users on mobile, you may need to follow steps specific to your device to clear your Slack app cache.

We'll be back with another update once we have news to share and continue to work on fully resolving this.

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