Trouble uploading images and files

The fix we implemented showed some improvement with files, but we're noticing an uptick in errors that we're investigating.Current status and actions being taken: We're investigating the increase of errors and working on a forward fix. Some users may still experience additional trouble with file uploads or downloads.We'll provide another update in 30 minutes until impact is resolved for all users.

We’re observing improvements to images and file sending, and are monitoring our health metrics. Affected users may see successful images and file sends.Current status and recent actions taken: We implemented a fix to a recent configuration update and are observing signs of recovery. We’ll be back with another update once the issue is fully resolved. We appreciate your patience.

We’re still investigating potential causes for this issue, but we have determined that users may see that uploads are taking a long time and observe issues when viewing files that another user has sent.Current status and actions being taken: We’re actively investigating potential causes.Estimated time to resolution: No estimated time.Scope: Users across all regions may be experiencing trouble sending images and files in Slack.Current impact to end users: Some users are reporting trouble with sending images and files in Slack, the uploads may appear stuck or continuously loading. Known workarounds: No known workarounds.We'll continue to provide updates every 30 minutes until the impact is resolved for all users.

Some users are reporting trouble with sending images and files in Slack, the uploads may appear stuck or continuously loading. We'll be back with an update as soon as we know more.