Outage in Slack

Incorrect user statuses

Resolved Minor
August 28, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating an issue where user statuses are displaying incorrectly (e.g., a user appearing as 'Away' when they are 'Active'). This is affecting mobile, browser, and desktop versions of Slack. We'll be back with another update once we have more information. We appreciate your patience as we sort this out.

Components affected
Slack Messaging

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Latest Updates ( sorted recent to last )
2 months ago - at 08/28/2025 06:03PM

We're investigating an issue where user statuses are displaying incorrectly (e.g., a user appearing as 'Away' when they are 'Active'). This is affecting mobile, browser, and desktop versions of Slack. We'll be back with another update once we have more information. We appreciate your patience as we sort this out.

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